Abigail “Abby” Franco, is an experienced technologist, who has worked for both large and small organizations leading product & software development. Previously, Abby was Director of Product & Technology leading the Service Simplicity value stream responsible for T-Mobile’s flagship mobile application and websites. Her focus was to deliver simple experiences for our existing customer base, in particular payments, benefits, and account management. Prior to T-Mobile Abigail spent 7 years at AT&T and previously worked for General Electric & ABB. Abby holds a Bachelor of Science in Computer Engineering from Florida Int’l University and an MBA from Seattle University. She recently completed an Executive Leadership certificate at Cornell University and is currently part of the 2021 Leadership Edge cohort. Abigail is a passionate advocate for women in tech and STEM initiatives.
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Sr. Director of Digital Innovation Center Academy


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